Guidescope: Contact Us

Need help? See our Help page.

Have a question? Get an answer right away by searching our extensive on-line manuals and all the pages on our site:

Send mail to us

Enter your email address, the subject, and the message below. Then press the "Send mail" button. We are currently unable to provide individual responses to support questions, but we would still like to hear from you.

We will only use your address to reply to your email. We will not send you unsolicited commercial email or sell your email address to spammers.

Your Email
Address:

Subject:

Sales information
Privacy
Cobrand information
Other

Enhancement request
Bug report
Web site usability
Software usability
Installation question

Message:

Feature or Function:

Frequency:

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Operating System:

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Comments:
(If you are using a free ISP, please include the ISP's name.)

Private Mail and Support for Users

To protect our users' privacy, we do not collect the email addresses of our users or use regular email to communicate with them. Instead, once users have installed our free software they are assigned a User Mail box at our Web site that communicates directly with our support team.

Whenever a user has an unread message waiting from us, a notice appears on our home page. Clicking on the notice opens the private User Mail box. New mail messages also open automatically upon start up.

Users can use their User Mail boxes to ask for help and to send messages to us. We use User Mail to reply to questions and to send notices and Opt-In Offers to our users.

(We are currently unable to provide individual responses to support questions.)